Troubleshooting

Find the symptom you see, then follow the steps to diagnose and fix it. Each page is problem-driven: symptom -> how to verify -> fix. If your issue doesn’t fit one of the categories below, the FAQ has answers to the questions operators ask most often.

Installation troubleshooting Container won't start, BASE_URL issues, database connectivity, encryption key problems, and satellite handshake failures.

Notification troubleshooting I'm not getting notifications - walk the delivery pipeline from event source to subscription to dispatch.

Plugin troubleshooting Install failures, version compatibility, upgrade behaviour, and what happens to your data on uninstall.

FAQ Short answers to the questions operators ask most often - incidents, databases, backups, replicas, secrets, and more.