Troubleshooting

Find the symptom you see, then follow the steps to diagnose and fix it. Each page is problem-driven: symptom -> how to verify -> fix. If your issue doesn’t fit one of the categories below, the FAQ has answers to the questions operators ask most often.

Installation troubleshootingContainer won't start, BASE_URL issues, database connectivity, encryption key problems, and satellite handshake failures.

Notification troubleshootingI'm not getting notifications - walk the delivery pipeline from event source to subscription to dispatch.

Plugin troubleshootingInstall failures, version compatibility, upgrade behaviour, and what happens to your data on uninstall.

FAQShort answers to the questions operators ask most often - incidents, databases, backups, replicas, secrets, and more.